Privacy Policy
Effective Date: 6 August 2026
Supports Hospitality (“we”, “our”, “us”) is committed to protecting the privacy of visitors to our website and ensuring that your personal data is handled securely and in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Who We Are
Supports Hospitality is an Irish sole trader business providing IT consultancy, managed IT services, cybersecurity, cloud solutions and technology support to businesses within the hospitality sector.
Business Name: Supports Hospitality
Email: [email protected]
If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the email address above.
2. What Information We Collect
When you visit our website or contact us, we may collect:
- Your name
- Company name
- Email address
- Telephone number (if provided)
- Information you submit through our contact form
- Technical information such as IP address, browser type, operating system and device information
- Website usage information collected through cookies and analytics tools
3. How We Collect Your Information
We collect information when you:
- Complete our contact form
- Contact us by email
- Visit our website
- Accept cookies through our cookie banner
4. How We Use Your Information
We use your personal data to:
- Respond to enquiries
- Provide information about our services
- Communicate with prospective and existing business clients
- Improve our website and user experience
- Monitor website performance and security
- Comply with legal obligations
We do not sell your personal data to third parties.
5. Lawful Basis for Processing
Under the GDPR, we process your personal data using one or more of the following lawful bases:
- Your consent
- Our legitimate interests in operating and improving our business
- The performance of a contract or taking steps before entering into a contract
- Compliance with legal obligations
6. Analytics and Cookies
Our website uses cookies and similar technologies to improve functionality and understand how visitors use our website.
We currently use Google Analytics to collect anonymous information including:
- Pages visited
- Time spent on the website
- Device type
- General geographic location
- Browser information
This information helps us improve our website and services.
You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie banner.
7. Third-Party Service Providers
We use trusted third-party providers to help operate our business, including:
- Microsoft 365
- Google services, including Google Analytics
These providers may process personal information on our behalf under appropriate contractual and security safeguards.
8. Website Hosting
Our website is hosted by a third-party hosting provider.
Hosting Provider: To be confirmed.
The hosting provider may process technical information necessary to deliver the website securely.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and business requirements.
Where enquiries do not result in an ongoing business relationship, personal information will be retained only for a reasonable period before being securely deleted.
10. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
While no method of electronic transmission is completely secure, we continually review our security practices to help protect your information.
11. Your Rights
Under the GDPR you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data where appropriate
- Restrict or object to processing
- Request data portability where applicable
- Withdraw consent where processing relies on consent
- Lodge a complaint with the Irish Data Protection Commission
12. Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their own privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical or business changes.
The latest version will always be published on this page with the effective date shown above.
14. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:
Supports Hospitality
Email: [email protected]